Archiving Users in your Program via Import

Keep in mind…

• This guide explains how to update a user's status to 'Archived' via Import through either our User List import function, or our Roster Import function. To archive users one at a time, follow this article.
• Please note that 'Archived' is different from 'Alumni.' 'Alumni' is a classification title, meaning the user will retain an 'Active' status in the program.
• The 'Archived' status indicates that the user is inactive. While they retain access to their scorecard and data, they are no longer able to participate in the program.

Archiving Users in your Program via User List

1. From the Dashboard, click on 'View Students' in the bottom right.

2. Under the Search bar, choose 'Get report from search' to pull your user list. Then choose 'Get user list'. This will email a copy of your User list to you.

3. Locate the user or users that should be archived in Column A, Username.

4. Under Column M, Access update, type in ARCHIVE_USER for those users you'd like to archive.

5. Save the file and return to Suitable.

6. After updating the users that you want to archive, return to Suitable to upload the file. Click on the blue arrow next to '+ Import New User', then '+ Import Users'

7. Select your file, then click 'Import Users'.

8. You will receive a success message, as well as an email confirming this action.

9. To check if the user was archived, refresh the page and click on the 'View Archived' button. The user should appear in your list of archived users.

Archiving Users in your Program via Roster Import Template

1. From the Dashboard, click on 'View Students' in the bottom right.

2. Under the User Management tab, you'll want to pull a Roster Import Template. You'll do this by clicking on the blue arrow next to '+ Import New User', then clicking '+ Import Users'.

3. Next, click on 'Download Import Template' to get an empty import template.

4. Type the username for the user you'd like to archive under Column A, Username.

5. Next, under Column M, Access update, type in 'ARCHIVE_USER'.

6. After adding the information, save the file and return to Suitable.

7. Upload the file to Suitable and import the users.

8. You will receive a success message, as well as an email confirming this action.

9. To check if the user was archived, refresh the page and click on the 'View Archived' button. The user should appear in your list of archived users.

If you have additional questions, chat with us below or send us an email at support@suitable.co.