Access Level: Administrator
This article is intended for users with Administrator access in Suitable. If you don’t have this role, some of the steps outlined below may not be available in your account.
Ineligible Roles: Student, Contributor, Advisor, Publisher
Unarchiving Users One at a Time
1. From the Dashboard, click on 'View Students' in the bottom right.
2. Locate the user that you'd like to unarchive by clicking 'View Archived' under the search bar.
3. Click on the three dot action menu on their record, then choose 'Unarchive'.
4. You'll receive a confirmation message at the top of the screen, indicating that the user has been successfully unarchived.
Bulk Unarchiving Users - User List
From the Dashboard, click on 'View Students' in the bottom right.
Under the Search bar, choose 'View Archived' to see all users in an archived status.
Then, choose 'Get report from search' to pull your list of archived users. Click 'Get user list' to have the list emailed to you.
Locate the user or users that should be unarchived in Column A, Username.
Under Column M, Access update, type in UNARCHIVE_USER for those users you'd like to unarchive.
Save the file and return to Suitable.
- After updating the users that you want to unarchive, return to Suitable to upload the file. Click on the blue arrow next to '+ Import New User', then '+ Import Users'.
- Select your file, then click 'Import Users'.
- You will receive a success message, as well as an email confirming this action.
- To confirm if the user was unarchived, refresh the page and click on the 'Remove Archived' button. The user should appear in your list of active users.
Bulk Unarchiving Users - User Import Template
1. From the Dashboard, click on 'View Students' in the bottom right.
2. Under the User Management tab, you'll want to pull a Roster Import Template. You'll do this by clicking on the blue arrow next to '+ Import New User', then clicking '+ Import Users'.
3. Next, click on 'Download Import Template' to get an empty import template.
4. Type the username for the user you'd like to unarchive under Column A, Username.
5. Next, under Column M, Access update, type in 'UNARCHIVE_USER'.
6. After adding the information, save the file and return to Suitable.
7. Upload the file to Suitable and import the users.
8. You will receive a success message, as well as an email confirming this action.
9. To check if the user was unarchived, refresh the page and click on the 'Remove Archived' button. The user should appear in your list of archived users.
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