View Upcoming and Past Notifications

What's my access level?

Access Level: Administrator

This article is intended for users with Administrator access in Suitable. If you don’t have this role, some of the steps outlined below may not be available in your account.

Ineligible Roles: Student, Contributor, Advisor and Publisher

New: Each notification card now shows whether it goes out as a push notification, an email, or both.

Need to check on a notification you have already scheduled or review one that has been sent? Here's how to view your upcoming and past notifications.

Keep in mind...

The Upcoming tab shows every scheduled notification across your pathway, so you can see what students will receive and when. It is the first tab you see when you open Notifications.

The Past tab shows every notification that has been sent across your pathway, with when it was delivered and who created it.

Note: Each card shows a Push, Email, or Both badge. When email is turned on for your institution, both tabs also show the Emails sent this month bar. It resets on the 1st, and it turns red when your institution has used its monthly email limit.

How to view upcoming notifications: 

1. Navigate to Notifications on the left sidebar. The Upcoming tab opens first.
2. Use the search bar to find a specific notification, or use the By Anyone drop-down to show only notifications you created.

How to view past notifications: 

1. Navigate to Notifications on the left sidebar, then select the Past tab.
2. Review each sent notification, including when it was delivered and who created it.
3. Use the search bar to find a specific notification, or use the By Anyone drop-down to show only notifications you created.

Good to know 

If an email send stopped at your monthly limit, its card on the Past tab shows how many emails were sent, for example "1,200 / 1,500 sent — quota reached". If some emails failed, the card says "Some emails failed to send. Download the report for details."

Get more from Suitable 

See exactly which students received and opened a notification. Learn how in Downloading a Push Notification Recipients Report .

If you have additional questions, chat with us below or send us an email at support@suitable.co .