If you are running into the error below when navigating to Suitable from a course, please follow the instructions below. If you are still having trouble, reach out to support@suitable.co for further assistance.
- STEP 1 - Clear your browser's cache and cookies
- STEP 2 - If Step 1 doesn't work, you will need to update the cookie settings in your browser. Specifically, make sure that the Block all third-party cookies setting is NOT selected.
Below are instructions on how to manage your cookie settings based on which browser you are using.
I am Using Safari
- Enable cross-site tracking
Safari.LTI.Settings.mov
I am Using Firefox
- Enable standard privacy protection:
Firefox.LTI.Settings.mov
I am Using Chrome
- Toggle Block third-party cookies in Incognito
Chrome.LTI.Settings.mov
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